Tannus Armour Insert

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. There will also be a 10% restocking fee deducted from refund.

Wheelsets: There are no exchanges or returns on correctly shipped wheelsets due to the custom nature of these orders.

We do not accept returns if;
The item not in its original condition, is damaged or missing parts for reasons not due to our error.
Item that is returned more than 30 days after delivery
All pins must be put back into the bag along with the proper pin count.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Preinstalled wheel set combos are non-refundable.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@tannusamerica.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.  Discount codes are excluded from this policy.

Exchanges
If you ordered the wrong size and your item is unused and undamaged we do offer exchanges. Exchanges will also be charged a 10% restocking fee. Send us an email at sales@tannusamerica.com and send your item to: 1942 North Main, Spanish Fork, Utah, US 84660.

Shipping
To return your product, you should mail your product to: 1942 North Main, Spanish Fork, Utah, US 84660.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you would like us to send a return label, we can do so and then deduct the price from your refund. The label usually costs between $9-$13 depending on the size of the package. Please let us know if you would like this option and we can get the label set up for you.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.